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When dealing with a new resident, a nursing assistant should:

  1. Assume the resident knows everything

  2. Encourage them to stay in their room

  3. Give them space and avoid interaction

  4. Be empathetic to their situation

The correct answer is: Assume the resident knows everything

While it may seem like a nursing assistant should assume a new resident knows everything, this is not necessarily the case. Each resident is unique and may have varying levels of knowledge and understanding about their needs. Encouraging them to stay in their room or giving them space and avoiding interaction may make them feel unwelcome or isolated. The best approach is to be empathetic towards their situation and try to understand their needs and concerns. This approach builds trust and helps create a positive relationship between the resident and the nursing assistant.