Colorado CNA Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Prepare for the Colorado CNA Exam with expert-designed quizzes. Learn with helpful tips and multiple choice questions, complete with hints and detailed explanations. Ace your certification!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

Which of the following is an example of positive non-verbal communication by a nursing assistant?

Fidgeting with hands during a conversation
Leaning forward to listen as a resident talks about her day
Staring out the window while someone speaks
Keeping arms crossed while talking

The correct answer is: Leaning forward to listen as a resident talks about her day

Positive non-verbal communication is an essential skill for nursing assistants as it helps build trust and rapport with patients. Fidgeting with hands and keeping arms crossed while talking can indicate nervousness or discomfort, which can make patients feel uneasy. Staring out the window while someone speaks can give the impression of disinterest or boredom. Leaning forward to listen is a positive non-verbal cue that shows active listening and engagement in the conversation, making the patient feel heard and valued. Therefore, B is the best example of positive non-verbal communication.